Privacy Policy for Lakeside Terraces – Karapiro, Waikato – Park Over Property
Effective Date: October 2024
Terms of Trade – Lakeside Terraces
1. General Information
- Lakeside Terraces is a park-over property exclusively for self-contained motorhomes and caravans.
- All visitors must comply with these terms to ensure the safety and enjoyment of all guests.
- The parking fee is $10 per person per night.
2. Bookings and Payments
- Payment is required upon arrival or via online payment options provided.
- Guests must provide proof of payment if requested.
- Booking confirmation may be required during peak periods.
3. Self-Contained Vehicle Requirements
- Only self-contained motorhomes (equipped with certified toilets and waste storage) are permitted.
- Visitors must ensure compliance with local waste disposal regulations.
4. Site Rules and Code of Conduct
- Please respect other guests and be mindful of loud music.
- Open fires are prohibited. Portable gas cookers and BBQs are permitted, subject to fire safety conditions.
- Pets are allowed but must be kept under control at all times. Please clean up after your pets.
- Guests are responsible for their rubbish and must take rubbish away when you leave our property.
5. Check-In and Check-Out
- Check-in is available from anytime of the day.
- Your unique gate code is active from the FOLLOWING HOUR to your booking. For example, if you complete your booking registration at 9:15am, then your pin code is active from 10am the same day; if you book in at 5:45pm then your gate code is active at 6pm. If you book in at 2:01pm, then yes, you will need to wait 59 minutes until 3pm until your code is active. The best way to avoid having to wait for your code to be active is book in advance of your arrival to Lakeside Terraces.
- The upper terrace and lower Terrace have different access gates, that require different pin codes. In your confirmation email, you will receive two codes – one for the upper terrace and one for the lower terrace. Entry to the upper terrace is via Maungatautari Road and entry to the lower terrace is via the HoraHora Domain.
- Please ensure you close the gate behind you every time you enter and exit.
6. Cancellation and Refund Policy
- Cancellations made 24 hours before arrival will receive a refund, less a 2.5% booking fee.
- No refunds will be given for cancellations made within 24 hours of arrival or for early departures.
- Refunds can take up to 7 working days to process back into your nominated account.
7. Liability and Damage
- Guests are responsible for any damage they cause to the property or facilities.
- Lakeside Terraces is not liable for any loss, damage, or injury sustained by guests during their stay.
8. Health and Safety
- Guests are responsible for their safety and the safety of their belongings.
- Any accidents or hazards must be reported immediately to Lakeside Terraces.
9. Privacy Policy
- Personal information collected during the booking process will only be used for reservation and communication purposes.
10. Amendments to Terms
- Lakeside Terraces reserves the right to amend these terms at any time. Changes will be posted on the website and take immediate effect.
By staying at Lakeside Terraces, guests agree to these Terms of Trade. For further inquiries, please contact us at
Lakeside Terraces
hello@lakesideterraces.co.nz
You can also contact us via our Facebook or Instagram profiles
c/o Verhoeven Group, 15 The Boulevard, Te Rapa, Hamilton, NZ