Privacy Policy for Lakeside Terraces – Karapiro, Waikato – Park Over Property
Effective Date: October 2024
At Lakeside Terraces, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make bookings for our park over property services.
1. Information We Collect
We may collect the following personal information when you interact with our website:
- Personal Details: Name, email address, phone number, and any other details you provide during the booking process.
- Booking Information: Dates of stay, number of guests, and any preferences or special requests.
- Payment Information: Credit card or other payment details needed to process your booking securely.
- Technical Information: Your IP address, browser type, operating system, and pages visited on our site.
We do have security cameras operating on the site near the gates. This footage is only captured for security purposes.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Booking Management: To process and confirm your bookings, and to communicate important information about your stay.
- Payment Processing: To handle payments for bookings, cancellations, or refunds through secure payment gateways.
- Customer Support: To respond to your inquiries, provide assistance, or address any concerns related to your booking.
- Improving Our Services: To analyze user behavior on our site and enhance our website’s functionality, ensuring a better user experience.
- Legal Compliance: To comply with any legal requirements or obligations related to your booking or use of our services.
3. Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- Service Providers: We may share information with trusted service providers who assist in operating our website, processing payments, or managing bookings.
- Legal Requirements: If required by law, we may disclose your information to governmental authorities or other third parties to comply with legal obligations.
- Business Transfers: In the event of a business merger, sale, or reorganization, your personal information may be transferred as part of that process.
4. Security of Your Information
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted through secure payment gateways.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or outdated personal information.
- Request deletion of your personal information, subject to any legal obligations we may have to retain certain data.
- Withdraw consent to the processing of your personal information at any time.
To exercise any of these rights, please contact us at hello@lakesideterraces.co.nz
6. Cookies
Our website uses cookies to improve your browsing experience and track website performance. Cookies are small files stored on your device that help us remember your preferences and personalize your experience. You can control cookie settings in your browser, but disabling them may affect certain functionalities of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lakeside Terraces
hello@lakesideterraces.co.nz
2310 Maungatautari Road, Karapiro